Refund Policy


Thanks for purchasing our products at operated by Luv Jeans Ltd.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.


To return your product, you should mail your product to:

Returns, Luv Jeans Ltd, Finmere Cottage ,Mere Road, Finmere, Oxfordshire MK184AR, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. You are advised to use a trackable shipping service or purchase shipping insurance as we don’t guarantee that we will receive your returned item.